Goods are supplied subject to the following terms and conditions.

* All prices quoted are excluding VAT
* Standard rates have been calculated on all installations. If we are required to work overtime, the correct
  overtime rates will apply, and are payable upon completion of job.
* If this quotation is accepted please confirm with an official order or sign the quotation and fax a copy of it back to
  us as acceptance and confirmation of order.
* All new clients must ensure that we have all their correct contact information.
* Acceptance by Reflecto Signs of any order will be subject to authorisation from our Credit Controller.
* Upon such authorisation a job would be accepted, notwithstanding that the purchaser is notified thereof.
* A 50% deposit will be required on acceptance of a job.
* The balance is payable on collection or installation.
* Ownership of goods will not vest in the customer until account has been paid in full.
* Prices quoted are valid for 30 days.
* Collections and deliveries will be charged for.
* All transport costs either by rail, road or air are for the Client’s account. In all cases where delivery is by
  courier, the courier shall be deemed the Client’s agent and delivery to such courier shall be deemed as the Client
  in the same manner, as if the Client signed the delivery documents.
* Reflecto Signs will not be held liable for damage cause to products by and delivery methods.
* All quotes and delivery times are subject to availability of materials and subject to revision if materials are not
* The client is responsible to check goods on delivery for any damages and the signature on the invoice delivery
  note will confirm that the goods were delivered in good order. All goods returned carry a 25% handling fee.
* Any goods rejected because of print quality must be returned within 7 days of delivery.
* No rejection will be accepted if colour proofs or specifications are not supplied.
* No penalties will be incurred br Reflecto Signs, should deadlines not be met due to weather conditions.
* Should a job be requested earlier than stipulated, an additional charge will apply, even if previously quoted on.
  NO rejection will be accepted for any reason for jobs turned around in 24hours without signed off proofs.
* NO rejection will be accepted for any reason if product has been used.
* Artwork and layout must be print ready otherwise a R200.00 per hour charge will apply.
* No print job or manufacturing will commence without an official order and deposit.
* Delivery +/- 10 days from artwork approval. Cut out lettering and Alluminium signs may take longer.
Following charges will apply:
* A layout fee of R150.00 will be charged for any changes to be made;
* Graphic design is charged @ R200.00 per hour or part thereof.
* Strictly C.O.D unless credit application has been approved.
* Where credit applications have been approved or credit facility’s been granted all payments shall be made within
  30 days of invoicing.
* Interest on overdue accounts will be charged @ PRIME + 5%
* Upon placing an order, it is deemed that the client has read, understood and accepted all Terms and
  Conditions of sale.
* Standard Terms and recognized customs of the printing industry of South Africa shall apply.

Artwork requirements:
* NO jpeg, giff, png, word, excell, power point or any similar files will be accepted for artwork.
* Artwork will be accepted in CorelDraw 13, Free Hand, InDesign CS3, and Photoshop CS3.
* Please ensure all fonts are either converted to curves or that the desired font is included when sending
  us artwork.
* Any additional artwork that has to be done, even on existing files will be charged for.


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